1.      How do I order electric for my booth?
Traditionally there are exhibitor kits which are sent out from the Service Decorator or directly from the client. You may also request an electrical form from the Lansing Center which lists electrical requirements and the pricing structure for electrical service to the booth. This form needs to be returned to the Lansing Center with payment and all the pertinent information on the form such as name of show, exhibitor company and booth number.  Download the Utilities Form.

2.      If I want an internet connection for my booth, how do I order it?
Arialink provides all internet connections at the Lansing Center. If the form did not come from the Service Decorator or directly from the client, you may contact Arialink directly for service. Arialink’s web address is www.arialink.com or you may phone (517) 492.1350 or fax (517) 492.1351. Download the Internet Order Form.

3.      What about freight?  Can I send it directly to the Lansing Center and when?
If there is a Service Decorator and your booth has a great deal of freight, you will need to contact them for handling of freight. If you have a small amount of freight and you want to ship it directly to the Lansing Center, make sure you have the name of the event, the name of the exhibitor and the booth number (if known) on the boxes or pallets. The Lansing Center has no area for long term storage, so shipments should be received within 48 hours of the event. If the shipment has to be sent early, please arrange with the Service Decorator for storage and delivery.

4.      Can I order a telephone connection for my booth?
A telephone order form should come from your Service Decorator or directly from the client. A telephone line from SBC Exhibitor Services at 1-888-976-2427 or fax at 1-888-976-5868 at least fourteen (14) days prior to the event. Be sure to give SBC the show name, show dates, company name, booth number if known, company contact and company telephone number. Download the Telephone Order.

5.      I would like to dispense food from my booth, how do I arrange it?
If you wish to dispense a food item from your booth, there is an Exhibitor Menu Order Form that must be used to place the order. The Lansing Center is the exclusive provider of ALL food and beverage. Download the Exhibitor Menu Order Form.