A food and beverage deposit is due (3) business days prior to the event. Payment can be made by corporate or certified check, cash or credit card. Our "make a payment" option on the homepage of our website offers a convenient and secure method of making your credit card payment online. Notice: Effective July 1st, if paying by credit card, a 3.5% processing fee will be added to the invoice. To pay by check, please make the check payable to The Lansing Center and mail it to: Attn: Accounts Receivable, 333 E.
Yes, any required deposits paid in advance will be credited toward your final bill.
Credentials identifying Client’s staff, exhibitors, etc. will be the responsibility of the Client.
The guaranteed meal counts and break item amounts are required by 3:00pm (5) business days prior to the function date and will be the minimum quantity used for billing. Please provide regular, vegetarian/vegan, and special dietary meals at this time. No decreases to guaranteed counts can be accepted. Increases to meal counts made within (3) business days of an event may result in a 20% surcharge and are subject to product availability for the additional meals.
Yes, our bartenders will check the ID of anyone who looks to be under the age of 30.
In accordance with State of Michigan Law, absolutely NO alcohol can be brought onto the premises by clients, vendors or attendees. Outside alcohol found on premises will result in confiscation and the possibility of bar service ending at that point and time.
Yes, we have menu items that meet many of our guests’ special dietary needs. The event planner shall provide these meal requirements in advance when the guaranteed meal counts are due.
Due to liability issues and food safety concerns for our guests, all food and beverage is to be consumed on the premises. Leftover food that meets safety parameters to be redistributed will be donated to Greater Lansing Food Bank’s Food Movers. This program uses their refrigerated trucks and trained personnel to donate safe food product to area missions and churches that serve the less fortunate. Please keep in mind that all alcohol must be consumed on our premises.
Depending on the requested product and season, we are often able to custom order specialty alcohol items such as craft beers, specialty liquors, and seasonal wines. These items are typically considered special orders and are not subject to cancellation, refunds or removal from premises. Due to availability and the ordering process, please have your selections ready at least (30) days prior so that we may ensure delivery for your event.
Due to food safety concerns for our guests, most items will be removed after (1.5) hours exposure time. From a food quality standpoint, we recommend a maximum of (1) hour duration. Please keep in mind the amount of food available is based on the guaranteed meal count received rather than the serving time.