Through our partnership with Etix, the largest independent ticketing company in North America, we are able to offer secure web-based and box office ticketing solutions to all planners hosting ticketed events.
For questions about the ticketing process detailed in this section, please email our Event Services/Box Office Manager.
Box Office Services
All gated events open to the public will use the services of the Lansing Center Box Office. Box Office Staff, cash and accounting of ticket sales will be under the sole control and responsibility of the Lansing Center Box Office.
Box Office Service Fee
Box Office Service Fee includes ticketing set-up for performance, and will be charged for each day that tickets are sold in the Lansing Center.
$150.00 per day/one day minimum
On-Site Ticket Sales
We are pleased to have Etix.com as our ticketing provider. This electronic ticketing solution includes web-based ticket sales for your guests, either on-line with print-at-home tickets or thru the Etix.com Call Center. On the day of your event, tickets can be purchased on-site at the Lansing Center Box Office. All tickets are bar-coded and scanned, providing controlled access to your event.
$0.18 per ticket
Online Ticket Sales
Convenience Fees are charged to the guest when they purchase tickets on-line through Etix.com. Per-ticket fees are based upon the ticket price and there is no additional Order Fee for print-at-home tickets. Credit card fees of 3% are included in the Convenience Fee.
Call Center Ticket Sales
Convenience Fees are charged to the guest when they purchase tickets through the Etix.com Call Center. Per-ticket fees are based upon the ticket price and there is an additional Order Fee of $4.50 to have hard tickets mailed to the Guest. Credit card fees of 3% are included in the Convenience Fee.
The Lansing Center will retain, or be provided, building comps (30 per day or 1% of total attendance, whichever is greater). Clients may distribute up to 1% of total, with any additional needs to be approved by the Lansing Center Box Office Manager. Printing fees of in-house complimentary tickets will be billed to the Client.
$0.12 per ticket
Ticket Sales Outlet
Etix.com consignment arrangements can be made for smaller outlet advance ticket sales.
Box Office Staff
Box Office will be staffed by Lansing Center Ticket Sellers and Ticket Supervisor with schedule to be determined by the Lansing Center Box Office Manager. All staffing requires four hour minimum per staff member.
$12.25 per hour
$14.25 per hour
Crowd Control/Event Staff
In order to provide ticket scanning services and safety for your public event, Crowd Control functions will be staffed by Lansing Center Ticket Takers, Door Guards, Ushers and Crowd Control Supervisor, schedule to be determined by Event Staff Supervisor and/or Event Coordinator. All staffing requires four hour minimum per staff member.
Ticket Taker / Door Guard / Usher
Crowd Control Supervisor
$12.25 per hour
$14.25 per hour
Credentials identifying Client’s staff, exhibitors, etc. will be the responsibility of the Client, with samples to be provided to the Lansing Center Event Staff.
Cash or credit cards will be accepted by the Lansing Center Box Office. For tickets purchased with credit cards, 3% fee will be responsibility of the Client.